VibrantsnapHow-To Video Creation
Create step-by-step tutorial videos quickly. Show customers exactly how to use features or resolve common issues.
Scale support with self-service video tutorials
Customer Support Videos
Video tutorial software that helps you create onboarding videos, training content, and self-service support guides. Auto-edit recordings, add captions in multiple languages, and build a searchable video knowledge base.
Get StartedFeatures
Everything you need
Auto Captions
Add accurate captions automatically to make support videos accessible and easier to follow for all customers.
Searchable Video Library
Build a library of support videos organized by topic. Customers can find answers quickly without contacting support.
Multilingual Support
Create support videos in multiple languages with AI voiceover and captions. Serve global customers effectively.
Screen Recording
Record your screen to show exact steps and workflows. Customers can follow along visually instead of reading text instructions.
Instant Sharing
Share tutorial videos via link or embed in help docs, knowledge base, or support tickets. No complicated hosting or file size limits.
Use Cases
Built for your workflow
1
Help Center Videos
Create video tutorials for your help center or knowledge base. Replace lengthy text articles with clear visual walkthroughs that show customers exactly what to do.
2
Customer Onboarding
Build a video-based onboarding series for new customers. Walk them through setup, key features, and best practices to drive faster time-to-value.
3
Troubleshooting Guides
Record videos showing how to resolve common issues. Reduce repetitive support tickets by creating a library of troubleshooting walkthroughs.
4
Feature Training
Create training videos when you launch new features. Help customers understand and adopt new functionality without overwhelming your support team.
Support
